Terms & Conditions

Payment for sessions

All Twiglets sessions must be paid in full either online in advance or in cash at the first sessions. If you would like to pay by cash please ensure you have emailed or messaged us on Facebook to let us know so that we can reserve you a place. Parents must remain with the child throughout the session.

All half term camp sessions must be pre-booked and paid in advance through Class4kids or BACS payment. Parents must remain with the child throughout the session if it is a stay and play.

Cancellation due to illness

If the forest school leader is too ill to run the session they will try to replace themselves to ensure the session can still go ahead. If we are unable to find a replacement the session will be postponed and we will offer everyone an alternative date to return for their session. 

Cancellation due to extreme weather

Although forest school happens in all weathers, safety will always come first. If there is strong wind or extreme thunderstorms whereby we feel the session is exposed to unacceptable risk the session leader may decide to cancel . Unfortunately no refunds are given. 

Cancellation due to Covid-19

If government guidance means that we are not allowed to run our sessions, then we will pause your subscription to the term and it will carry on when we are able to re open.

Unfortunately we are unable to offer refunds.